Language access
your patients actually use.
You're required to provide it. They need it in the room, on their own phone, for every appointment. Scotto is the pocket interpreter patients keep — and it hands off to your interpreters when the stakes are high.
We're onboarding a small number of partner clinics and legal-aid orgs.
The gap costs you money, time, and trust.
48%
of limited-English patients hit a language barrier getting care in the last three years; a third couldn't get care at all.
$45–150/hr
for a human interpreter, with two-hour minimums — often unavailable when the appointment actually happens.
The child
When no interpreter shows, a patient's kid translates their diagnosis. It's unsafe, it's not consented, and it's on record.
And consumer tools make it worse: a peer-reviewed study found Google Translate's voice mode wrong on 1 in 3 clinically-significant phrases — and it never tells anyone it's unsure.
It fills the everyday gap.
Your interpreters handle the rest.
On their phone
Patients bring Scotto in with them — intake, the waiting room, the exam, discharge. It translates both sides out loud and remembers their situation.
Flags when unsure
Scotto is positioned as an aid, not a certified interpreter. It tunes to the clinical setting and flags low-confidence or high-stakes moments to double-check.
Escalates to a human
For consent, diagnosis, or anything critical, Scotto hands off to a professional interpreter — ideally your existing interpreter line, so it fits your stack and compliance, not replaces it.
Coverage, records, and lower interpreter spend.
Fewer missed moments
Routine, low-stakes exchanges stop waiting on a scarce interpreter — so visits run on time.
A record of each visit
Patients keep a transcript they can share; you get a clearer communication trail.
Compliance-minded
Built toward Title VI / Section 1557 language-access obligations, with consent and a human path for critical care. (HIPAA/BAA on the roadmap for partners.)
Lower cost per encounter
Reserve paid interpreter minutes for what truly needs them — not for "which room is this."
~99 languages understood
Speech recognition across ~99 languages; translation into the most widely spoken, and growing.
Fits your interpreters
We integrate with on-demand VRI networks and, where you have one, your existing interpreter contract.
Be one of our first partner sites.
We're working with a small group of clinics and legal-aid orgs to get this right. If your patients struggle with language access, we'd like to talk.
Talk to usScotto is a translation aid, not a replacement for certified interpreters where they're required.